Nayland - London

132-134 Sussex Gardens, London, United Kingdom, W2 1UBshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  924 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in United Kingdom

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Overview

Nayland Hotel is a pleasant venue in London close to a palace, a museum and a theater. Offering accommodation in the 6-story building, the hotel combines Royal architecture and modern facilities.

A short stroll of 30 minutes will take you to Buckingham Palace. The city center lies within 4 km from the venue.

This hotel is set in a central area next to exhibition centers and banks.

25 minutes' drive from London City airport and 10 minutes' walk to Marylebone train station.

Rooms

Guests are offered 41 comfortable hotel rooms equipped with a mini bar, TV with satellite channels, an individual safe, a balcony and IDD phone. Bathrooms come with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Residents can have breakfast in the lounge area. The night bar serves refreshments, tea and coffee. Guests can dine at San Marco Ristorante and Mimos Cafe Bar located within a 5-minute walk of the property.

Services

The on-site conveniences include a safety deposit box, an elevator and a car park.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Number of floors:   6.  Number of rooms:   41.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Snack bar

Coffee shop

Spa and relaxation

Sauna

TV

Flat-screen TV

Elevator

Lift

Services

  • 24-hour room service
  • Tours/Ticket assistance
  • Wake up service

Dining

  • Continental breakfast
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Business services
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Sauna

Room features

  • Air conditioning
  • Central heating
  • Living room
  • Balcony
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Paddington StationPaddington Station400 ft
Marylebone StationMarylebone Station3000 ft
Hyde ParkHyde Park3000 ft
The Park GalleryThe Park Gallery1400 ft
Light GalleryLight Gallery1700 ft
Mark GalleryMark Gallery1700 ft
Lancaster GateLancaster Gate1400 ft
Paddington (H&C)Paddington (H&C)1400 ft
Edgware RoadEdgware Road1700 ft
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Mimos Cafe BarMimos Cafe Bar400 ft19 London St
San Marco RistoranteSan Marco Ristorante500 ft10 London Street
London Street Brasserie - PaddingtonLondon Street Brasserie - Paddington400 ft16 London Street
Connoisseurs Indian TandooriConnoisseurs Indian Tandoori400 ft8 Norfolk Place
Frontline RestaurantFrontline Restaurant500 ft13 Norfolk Place
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London ZooLondon Zoo1.6 mi
Euston StationEuston Station1.9 mi
Charing Cross StationCharing Cross Station2.0 mi
Waterloo StationWaterloo Station2.6 mi
British MuseumBritish Museum1.9 mi
The Royal Albert HallThe Royal Albert Hall1.0 mi
Notting Hill Gate StationNotting Hill Gate Station1.1 mi
Leicester Square StationLeicester Square Station1.9 mi
Embankment StationEmbankment Station2.2 mi
Carnaby Street Carnaby Street 1.4 miSoho
Buckingham PalaceBuckingham Palace1.6 miBuckingham Palace Road
Old Compton StreetOld Compton Street1.8 mi LondonEngland
Shaftesbury AvenueShaftesbury Avenue1.8 mi LondonEngland
Charing Cross RoadCharing Cross Road1.9 miCharing Cross Road, London W1
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Getting around
Airports
London City Airport (LCY)9.6 mi
Northolt (NHT)10.9 mi
Train
Paddington Station700 ft
Underground
Lancaster Gate1700 ft
Bus
Bus stop3700 ft
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Reviews
6.8
Very goodBased on  924  reviews

Rating by category:

9.5
Location
4.0
Rooms
6.0
Service
  • 7.4
    Very good

    It was compact, clean, friendly and convenient to tube station and Hyde Park I would recommend it and stay there again.

  • 9.6
    Exceptional

    The and my husband were staying with our young baby 7months old they could not do enough for us and when we were suppose to check out after 2 nights we decide we wanted to staff an extra 2 nights they were very accommodating to us te only thing is that the rooms don't have a kettle and te hotel spent have a microwave so when my little boy need a bottle I had to keep running down stairs for them to fill also cause they never had a microwave it was hard to warm baby food up so I had to give it to him cold

  • 4.6
    Guest rating

    Close to station

    This is very basic accomodation. Everything narrow, as cheap as possible and old. Should have the price of a backpacker hostel. They use the opportunity to charge high prices in last minute bookings.

  • 8.2
    Fabulous

    Cleanliness of the room and the bathroom facilities

    The breakfast room is a bit cramped, chairs are too large for the tables and cannot be pulled under the table to ease passage .

  • 5.8
    Guest rating

    Su ubicación

    Staff is friendly; but there is an old man with few hair, maybe the owner or manager, with very bad manners. When I arrived to the hotel on friday, receptionist told me that there is not lift for 1 or 2 days. I told them that I have coronary problems. On saturdays asked him the same, because I was on 3rd floor by stairs and I had heart attack some years ago, and told me more days because the follow days was Sunday and did not come to mend or repair the elevator. On monday I asked the same to the manager or owner and with very bad humor and forms told me that they were changeing the lift not mending it. Conclusion I checked out on March 8, without lift, but I paid for determinated services. I wil never get back to The Nayland. Nobody suggested or tried to change my room to other low floor.

  • 6.6
    Good

    Very close to paddinghton station. This was my intention when i booked this hotel. Simple hotel, close room and clean.

  • 7.0
    Very good

    Nice quiet location and close to Tube. Clean rooms.

    Bag storage was available, but not in the hotel. Room was quite small, but this was expected. Internet access was a bit steep at £10 for 24 hours or £5 for an hour.

  • 4.4
    Guest rating

    Location was convenient and the hotel and room was clean and tidy.

    The breakfast experience!! Dining area far too small with too many tables and chairs for the size of the room. Just the bare minimum offered, no fruit at all with the fruit juice being of the diluted sort, no brown bread left one morning and people having to queue for a table another!! Don't bother, not worth the hassle. Lift still out of action!

  • 7.0
    Very good

    Great for Heathrow airport £50 taxi ride from the hotel, if you have 3 or more people it is cheaper than taking the Heathrow Express train from Paddington. Within walking distance to the Westend.

    Our room was in the basement with a view out to the fire escape and breakfast room corridor which meant there was no privacy.

  • 5.4
    Guest rating

    The location - handy to Paddington station.

    - No tea making facilities in room - breakfast very basic, not appetising - very small television with limited channels - linen not clean in room - heating limited, resulting in cold room - decor was dated, not inviting - price did not reflect the experience

  • 4.6
    Guest rating

    It was a good location

    The room I had on the first night was facing the front and constant traffic noise meant I got no sleep. They agreed to provide me with a room at the back (at an extra cost because it was a twin rather than a single room) when I said I would look for another hotel rather than stay in the room at the front. I also had to move room a third time because of their bookings, Although the room was clean on arrival, it appears they didnt do much cleaning during the stay except make the bed and fix the towels in the bathroom. There was no air conditioning so the room was very hot at night even with the window open.The tv reception was very poor and the remote control did not work in the third room. The breakfast was very poor - I just ate toast and coffee because the only other items they provided were: the cheapest cheese and some sort of spam meat, watered down orange cordial rather than orange juice, and hard boiled eggs which had not been shelled. Overall it was a low budget hotel in a handy location.

  • 9.6
    Exceptional

    Location, price

  • 5.8
    Guest rating

    location and price

    single glazed windows over looking a very busy road

  • 7.4
    Very good

    Its situation just minutes form a major Tube station in a quiet, safe location.

    Breakfast was very minimal and cheap, dilute (very) orange squash was the only juice offered, Corned beef was the cold meat and the cheese was a very rubbery cheap variety. It just barely passed for a continental breakfast and the hotel misled by calling itself 4 star. The shower looked in need of repair where the door closed but was very clean, the beds were very comfortable but the carpet on the step into our room was torn and treadbare. Overall it was a comfortable basic hotel in a lovely area of London and the staff were very obliging. I would use it again but bring items for my own breakfast and tea coffee making would have been a plus in the room.

  • 9.6
    Exceptional

    Very clean basic rooms , 3 adults on a shopping trip close to paddington station. Beds was very comfortable. Bar opened up especially to serve us a night cap after a exciting night at the o2 to see dolly parton.

    Very minor point but coffee was very strong and orange juice was not nice,

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Highlights
7
Very goodBased on  924 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
London City Airport (LCY)9.6 mi
Northolt (NHT)10.9 mi
Train
Paddington Station700 ft
Underground
Lancaster Gate1700 ft
Bus
Bus stop3700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room